Mike at the Service department is doing a exceptional job. I was very impressed by his friendliness and professionalism. He went extra miles gives detailed explanation of the issue so I can have a peace of mind. Very knowledgeable! He is the go-to person at volvo.
Volvo XC90 new to us and wanted a few extras installed. Paul Metry in the Service dept. was great to work with in getting our vehicle booked in on a Saturday and the parts brought in. Saturday they dropped us off where we needed to go while it was being serviced. Once we returned Peter Nassar took about an hour to go through our entire vehicle and run through all the features, options and setting up our profiles. Super friendly, personable and willing to help. Will be back for sure. Great job service team.
A recall and a charge
Just purchased our first Volvo here and was so pleased with the service and kindness we received. We worked with Peter through the leasing of our car and Jenny for finance stuff and both of them were so wonderful! Even the front desk receptionist was so nice. We felt so welcomed and taken care of with our 2 year old daughter who was so happy with how nice everyone was. Highly recommend if you’re looking to purchase or lease a new Volvo in the greater vancouver area! Thanks Peter!
I can not speak highly enough about Peter Sakamoto, Jim Pattison Volvo of Surrey.Peter's attention to detail, professionalism, timely responses, courteous and friendly nature were consistently exceptional. I never once felt rushed or pressured to make any decisions.I know there was nothing straight forward about my vehicle purchase. However, the optics through my dealings with Peter Sakamoto made the deal appear simple.I share with confidence that Peter has the best interest of his clients front and centre. I can tell that Peter takes great pride in what he does.
Very friendly staff and very informative
Excellent Service Department. Peter was very flexible to book me on a Saturday then Paul received my car on the day. Paul advised on the estimated time needed which was spot on, also recommended tire rotation and made sure my bill was accurate. Everyone kept their masks on making me feel safe to use the waiting area and coffee machine. Paul even passed on the free wifi password. The car was washed and vacuumed like never before. Will always get it here for service. Thank you Guys!
An outstanding experience! Ask to speak with Khir, he is super friendly, polite and takes time to understand your needs.We never felt forced, rushed or mislead in any way and are thrilled with our fantastic xc40Thank you Khir, you really are one of a kind!