Love, love, love Jim Pattison Volvo! They go above and beyond not just to get you into a vehicle but everything in between. The team is so cohesive and brilliant. I came out out with a beautiful car and a smile on my face because of the way they treated me. I can only wish that all businesses were as on point as this one. I'm so grateful for them. They deserve a zillion stars! Thanks guys. You're the best and then some.
Recently purchased a used car from JP Volvo of Surrey. Although it wasn't a Volvo car, we had great service and I would highly recommend Frank T. He took great care of us, answered all our questions, and was very easy to work with. Thanks Frank!
Very accommodating bunch
Amazing team here! Very professional and take great care of the customer. Would definitely recommend this dealership!
In the past 2 months, I’ve been to countless auto dealers. Some sales are too laid back, never follow up after test drive. Some used the pressure tactics, which is a turn off for me. JP Volvo of Surrey happened to have the car that I wanted at the right price with the perfect sales, Anna to match. A lot of times, the negotiation is done verbally. More often that not, if the verbal agreement is not inked, the sales would not honoured what was verbally agreed upon. And that was supposedly one mistake I made but I had Anna ...
Recently bought my car at JP Volvo of Surrey. When I go pick my car up, my sales was off that day. Rick helped me instead. He was very thorough and went thru every single option in the car menu.Few days later, I realized the mat was missing in the trunk and I went back to Volvo. My sales wasn't in that day, but Rick was. He went high and low looking for a trunk mat for me. All this when he wasn't even my sales. Can you imagine if he was? I always imagined car sales are like "...
Service department is great.
My husband and I had a seamless buying experience at JP Volvo thanks to Peter Sakamoto and team. We appreciated the effort Peter put in to making our sale as easy as possible since we were coming from Vancouver Island with a trade in. The pre sale communication was timely, the vehicle was ready for us when we arrived and the paperwork was well coordinated. We even had a few unexpected hours to meet up with friends on our way back to the ferry afterwards! This is a team of professionals who knows how to take care of their customers.