Customer Testimonials

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DealerRater Nov 24, 2020

We live in North Vancouver and friends of ours who have bought many volvos from Joseph recommended we make the drive to Surrey. Last year we bought our XC90 and most recently had running boards added through dealing with Paul in the service department. I think it speaks volumes that we make the drive to continue with servicing our car at a dealership that is out of our community. Joseph and his team are a pleasure to deal with and are very service focused for their clients. Andrea North Vancouver

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DealerRater Aug 29, 2019

Paul Metry is a top customer service manager! I was on a trip with a rental Volvo XC60 from Alamo San Francisco - Calofornia. I am a Dutch guy. In Langley I saw that the dashboard gave a symbol of malfunction of the engine management. So I looked for a nearby Volvo dealer. I came to Jim Pattison in Surrey. There was that terrific guy named Paul Metry. He arranged the whole telephone conversation with Alamo SF for me so that in the end I could get another car from Alamo in Vancouver. You must know that my English is ...

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DealerRater Jan 6, 2019

I drove to Surrey from the Kootenays to purchase a very gently used Volvo XC 60 via Peter Sakamoto at the Surrey Volvo dealership a few days before Christmas. Peter was stellar. Not only did he give me a fair price, he arranged for an insurance agent to be on site for our car swap and he stayed beyond the end of his Saturday workday to demonstrate the car’s navigation, safety and other features. He sent followup emails asking if I had any questions regarding the vehicle. Helpful videos were sent as well. Great customer service. Thanks. Love my new ...

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DealerRater Sep 28, 2016

Here's what happened: We planned to go on a 4k KM road trip of BC with our 2012 Volvo XC60. The car was parked outside the house and I got up early to turn the car around for easier loading. After loading we piled info the car ready to start our trip. However the start button didn't work! Volvo roadside assistance sent a tow truck which jump started the car. We then drove to Surrey Volvo to find out what happened and try and save our two week road trip. Surrey Volvo service was completely booked up but upon ...

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DealerRater Jan 20, 2013

Peter Sakamoto met my wifeand I and after explaining what we were looking for showed us an XC 60.He was friendly knowledgable and loved and drives a Volvo.The XC 60 was exactly what we were looking for.Jay Barron was very friendly and as Peter was,was very knowledgable.We continued onto Neil Sudra to take care of the financial end and ordered our new XC60 to be built in Belgium.It was and continues to beat my expectations of a dealership.I would highly recommend them. Kevin Frank.

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